Frequently Asked Questions

Find answers to common questions about our financing solutions, BNI member benefits, and application process.

Your Questions Answered

General Questions

Tukole Capital Limited is a fully licensed and regulated digital microfinance institution by the Uganda Microfinance Regulatory Authority (UMRA). We specialize in providing fast, collateral-free financing exclusively for BNI (Business Networking International) members across Uganda. "Tukole" means "Let's Work" - we exist to turn your referrals and opportunities into immediate business action.

Our headquarters are located at Colville Street, Airways House, Suite 8, Kampala. However, our services are fully digital - you can apply from anywhere in Uganda without visiting our office. We serve BNI members across all chapters in Uganda through our digital platform.

Yes, Tukole Capital Limited is fully licensed and regulated by the Uganda Microfinance Regulatory Authority (UMRA). We operate in full compliance with Ugandan financial regulations and maintain the highest standards of data security, transparency, and customer protection.

Unlike traditional banks, we offer: 1) 100% collateral-free loans, 2) Same-day funding (within 24 hours), 3) Exclusive focus on BNI members, 4) Simplified digital application process, 5) No requirement for land titles or property collateral, and 6) Community-based guarantor system using your BNI network.

BNI Member Benefits

Yes, Tukole Capital exclusively serves BNI Uganda members. You must be an active member in good standing for at least 3 months. Your BNI membership establishes credibility and allows us to offer collateral-free financing based on network trust.

BNI members enjoy: 1) Priority processing (4-8 hours vs 24-48 hours), 2) Lower interest rates (1.5%-2.2% monthly), 3) Dedicated BNI support team, 4) 100% collateral-free loans, 5) Chapter meeting support, and 6) Community-based guarantor system using fellow members.

We verify your BNI membership through: 1) Your BNI membership details provided in the application, 2) Confirmation from your chapter leadership, 3) Cross-referencing with BNI Uganda databases, and 4) Contacting your chapter president or membership committee for verification.

Yes, we serve BNI members from all chapters across Uganda. Whether you're in Kampala, Entebbe, Jinja, Mbarara, Gulu, or any other location, as long as you're an active BNI Uganda member, you can apply for our financing solutions.

Application Process

The application takes 3-5 minutes to complete. For BNI members, approval typically happens within 4-8 hours, with same-day disbursement to your mobile money or bank account. The entire process from application to funding is designed to be completed within 24 hours.

You need: 1) Business registration certificate, 2) TIN certificate, 3) Recent bank statements (3 months), 4) National ID (front & back), 5) BNI membership details, 6) Recent passport photo, and 7) Information for two BNI chapter member guarantors.

Yes! Our application platform is fully mobile-responsive. You can complete the entire application process on your smartphone through our secure website. No app download is required - just visit our website from your mobile browser.

After submission: 1) We verify your BNI membership and documents, 2) Contact your guarantors for confirmation, 3) Conduct credit assessment, 4) Send approval notification with terms, 5) You accept the offer digitally, and 6) Funds are disbursed to your account.

Loans & Terms

We offer three loan products: 1) Big Order Express Loan: UGX 1,000,000 - UGX 20,000,000, 2) Rapid Working Capital: UGX 500,000 - UGX 10,000,000, and 3) Inventory Surge Facility: UGX 500,000 - UGX 15,000,000. The amount approved depends on your business needs and capacity.

For active BNI members, our rates are 1.5% - 2.2% per month (18% - 26.4% per annum). The exact rate depends on factors like loan amount, repayment period, and your business performance. All rates are transparent with no hidden charges.

Yes! We offer 100% collateral-free financing for BNI members. Instead of traditional collateral like land titles or vehicles, we require two guarantors from your BNI chapter. Your network and track record are your strongest assets.

The maximum repayment period is 6 months. However, we offer flexible repayment schedules aligned with your business cash flow. Most loans are structured for 1-3 month repayment based on the purpose and expected returns.

Repayment & Support

Repayments can be made via: 1) Mobile Money (MTN, Airtel), 2) Bank transfer to our designated accounts, or 3) Direct debit arrangement. We provide multiple payment options for your convenience and send reminders before due dates.

We understand business challenges. If you anticipate difficulty making a payment, contact us immediately to discuss options. We may offer: 1) Payment extension, 2) Revised repayment schedule, or 3) Temporary relief based on your situation. Late payments may attract additional charges as per your agreement.

Yes! We encourage early repayment and do not charge any penalties for early settlement. In fact, early repayment may improve your credit profile with us for future loan applications.

You can reach us via: 1) Phone: [Your contact number], 2) Email: [Your email address], 3) WhatsApp: [Your WhatsApp number], 4) Visit our office: Colville Street, Airways House, Suite 8, Kampala, or 5) Through your BNI chapter meeting where our representatives often attend.